If you are a returning customer with an expiring Multi Trip policy, please refer back to your policy expiration document to quote.
Existing insurance policies have not been affected. If you require further information about your current policy and are not due to travel in the immediate months, please bear with us at this time while we help customers to reorganise their holidays.
If you have purchased Citybond Suretravel insurance with our agents, and have been referred to the Medical Screening Service Healthcheck247 line to declare all any pre-existing medical conditions, the telephone number to call is 0333 207 0588.
Many tour operators require you to take out travel insurance as a condition of booking with them. In any event, we strongly advise that you take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. If we have issued your policy please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you (e.g. pre-existing medical conditions). Failure to disclose relevant information will affect your insurance.